RCM - Partial Outage

Incident Report for AEG Vision

Resolved

This incident has been resolved.
Posted Jul 27, 2026 - 07:02 CDT

Update

We are continuing to investigate this issue.
Posted Jun 16, 2026 - 07:33 CDT

Update

Granite has been engaged. Waiting on update.
Posted Jun 16, 2026 - 07:26 CDT

Update

We are continuing to investigate this issue.
Posted May 29, 2026 - 15:57 CDT

Update

The Spectrum outage has been cleared. The outage on the AT&T circuit is ongoing. We will update when further information is available.
Posted May 28, 2026 - 07:39 CDT

Update

Spectrum has been engaged and reports an ongoing node outage affecting services at both 1015 and 1036 in Alton, IL.
Posted May 27, 2026 - 12:55 CDT

Investigating

There is an area wide Spectrum outage. We will update as soon as we have further information.
Posted May 27, 2026 - 12:25 CDT
This incident affected: AEG - Acuity Eyecare Group (Alton RCM).