Update - We are continuing to investigate this issue.
May 29, 2026 - 15:57 CDT
Update - The Spectrum outage has been cleared. The outage on the AT&T circuit is ongoing. We will update when further information is available.
May 28, 2026 - 07:39 CDT
Update - Spectrum has been engaged and reports an ongoing node outage affecting services at both 1015 and 1036 in Alton, IL.
May 27, 2026 - 12:55 CDT
Investigating - There is an area wide Spectrum outage. We will update as soon as we have further information.
May 27, 2026 - 12:25 CDT
Services
Operational
90 days ago
100.0
% uptime
Today
Acuity Phoenix VPN
Operational
Acuity Universal
Operational
AcuityLogic
Operational
Egnyte
Operational
Office 365 Email
Operational
Zoom
Operational
Public Web Sites
Operational
Help Desk
Operational
Secure Email
Operational
Nextiva
Operational
EEHR
Operational
Appointment reminders
Operational
Scheduling
Operational
NPS survey
Operational
ARC
Operational
AEG U Mobile APP
Operational
Zoom Zoom Meetings
Operational
mailgun SMTP
Operational
SendGrid API
Operational
EHR
Operational
PingID
Operational
90 days ago
100.0
% uptime
Today
2020 Image Eye Center
Operational
Chandler
Operational
Fountain Hills
Operational
Glendale
Operational
Scottsdale
Operational
Tempe
Operational
Gilbert
Operational
Oasis Vision Center
Operational
Sharper Vision
Operational
Woolf Eye Care
Operational
Eye Tech Eyes
Operational
ABBA Eye Care
Operational
Academy
Operational
Pueblo Hwy 50
Operational
Pueblo Northern AVE
Operational
La Junta
Operational
Alamosa
Operational
Gunnison
Operational
Lake
Operational
Nevada
Operational
Pagosa Springs
Operational
Woodmen
Operational
Fountain
Operational
Lake Corp
Operational
AEG - Acuity Eyecare Group
Partial Outage
Dallas DSC
Operational
Websites Dallas DC
Operational
Phoenix DC
Operational
Alton RCM
Partial Outage
Dallas TSC
Operational
Advanced Vision Center
Operational
Advanced Vision
Operational
Affinity
Operational
North Office
Operational
South Specialty Office
Operational
Alvernon
Operational
Alvernon & 5th
Operational
Campbell
Operational
Tanque Verde
Operational
Casas Adobes
Operational
Sunrise
Operational
Green Valley
Operational
Silverbell
Operational
Birds Eye View Optometry
Operational
Katy
Operational
Tanglewood
Operational
Crown Vision Center
Operational
90 days ago
100.0
% uptime
Today
Columbia
Operational
Wentzville
Operational
Oakville
Operational
Kirkwood
Operational
Tesson Ferry
Operational
Florrisant
Operational
Osage Beach
Operational
Ladue Crossing
Operational
Jefferson City
Operational
Alton
Operational
Ballwin
Operational
Chesterfield
Operational
City Place
Operational
Lincoln Crossing
Operational
Lindenwood
Operational
Loughborough
Operational
Mackenzie
Operational
O'Fallon
Operational
Southtown
Operational
St. Peters
Operational
Ferguson
Operational
St. Ann
Operational
Lindell
Operational
Eigenbrodt Vision Center
Operational
Crown Vision Diagnostic Center
Operational
HWY 50
Operational
Bastrop Family Eye Care
Operational
Edwardsville Vision Center
Operational
90 days ago
100.0
% uptime
Today
Custom Eyes
Operational
Lee's Summit
Operational
Custom Vision Therapy
Operational
Lenexa
Operational
ECS of AZ (Eye Care Specialties)
Operational
Clear View Vision Care
Operational
Family Vision Center
Operational
ECS of CO (Eye Care Specialties)
Operational
90 days ago
99.33
% uptime
Today
Pioneer Hills (Aurora)
Operational
Eye Care Consultants
Operational
Mission/Thornton
Operational
The Meadows Family Eye Care
Operational
Sumner Vision
Operational
Spex Vision Care
Operational
Denver Health
Operational
Colorado Boulevard
Operational
Greenwood Village
Operational
Aurora
Operational
Sumner Vision
Operational
Dr Hulme Eyecare
Operational
Foothills Vision and Eye Care
Operational
Highlands Ranch HD EyeCare
Operational
Golden Vision Clinic
Operational
90 days ago
100.0
% uptime
Today
Best Eyecare Associates
Operational
90 days ago
99.38
% uptime
Today
North Range Eye Care
Operational
90 days ago
96.56
% uptime
Today
ECS of FL (Eye Care Specialties)
Operational
90 days ago
100.0
% uptime
Today
A1A Family EyeCare
Operational
Rowe Family EyeCare
Operational
Waterford Lakes EyeCare
Operational
Anastasia Eye Associates
Operational
Fulghum Optometry
Operational
Macali Eye Clinic
Operational
EyeCare Center of Ocala
Operational
Quinn Eye Center
Operational
Aloma Eye Associates
Operational
AccuVision Optical
Operational
Bay Hill Eye Care
Operational
90 days ago
100.0
% uptime
Today
Broome Eye Care & Optical
Operational
90 days ago
100.0
% uptime
Today
Southwest Orlando Eye Care
Operational
90 days ago
100.0
% uptime
Today
Lake Howell Eye Associates
Operational
90 days ago
100.0
% uptime
Today
EyeCare in Brevard
Operational
90 days ago
100.0
% uptime
Today
Brevard Vision Care – Babcock
Operational
90 days ago
100.0
% uptime
Today
Brevard Vision Care – Suntree-Viera
Operational
90 days ago
100.0
% uptime
Today
Lake Howell Eye Associates
Operational
90 days ago
100.0
% uptime
Today
Logan EyeCare
Operational
ECS of Central TX (Eye Care Specialties)
Operational
90 days ago
100.0
% uptime
Today
South Towne
Operational
Bee Cave Vision Center
Operational
Dripping Springs Vision Center
Operational
Far West Optical
Operational
Advanced Eyecare & Surgery
Operational
Innovative EyeCare
Operational
EyeTech
Operational
ECS of CTX - Bastrop Family EC
Operational
90 days ago
100.0
% uptime
Today
Bastrop Family Eye Care
Operational
90 days ago
100.0
% uptime
Today
ECS of IL (Eye Care Specialties)
Operational
90 days ago
100.0
% uptime
Today
20/20 EyeCare
Operational
Advanced Eye Care
Operational
Barrington Eye Care
Operational
Carillon Vision Care
Operational
Coventry Eyecare Associates
Operational
Crystal Lake
Operational
Dr John Kleinhoffer Family EyeCare
Operational
Edgebrook
Operational
Elgin Family EyeCare
Operational
Elk Grove Optical
Operational
EyeCare Dimensions
Operational
North Suburban Vision Consultants
Operational
Primary Eye Care Centers: Crystal Lake
Operational
Primary Eye Care Centers: Edgebrook
Operational
Primary Eye Care Centers: West
Operational
Vision Central
Operational
Forzley Eye Clinic
Operational
Advanced EyeCare Professionals
Operational
Evanston Eye Wellness
Operational
ECS of IL - Orlando Park
Operational
Eyecare of Palatine
Operational
Palos Eye Professionals
Operational
90 days ago
100.0
% uptime
Today
Drs. Leahy & DiSalvo-Ost & Assoc - Orland Park
Operational
Resolved -
The outage has been cleared and we’re seeing services restored at this time. We will continue to monitor for stability.
May 27, 15:49 CDT
Identified -
ISP reports this is related to a commercial power outage at their facility.
May 27, 10:30 CDT
Investigating -
TThe secondary ISP is reporting a multi node outage affecting the secondary circuit at this location. No ETR is available at this time. The primary circuit is up and providing internet connectivity. We will update everyone when we have further information.
May 27, 08:05 CDT